Delivery Address and Contact Details:
When placing an order with us, where we are to deliver goods to you, we require a physical street address. To assist us in processing your order, please also provide your land-line and mobile telephone number. Delivery is via Australia Post and we will only deliver to PO Boxes under special circumstances where item is small and you are in a remote area. Please note that an authorized signatory needs to be at the delivery address to sign for and collect the goods.
Stock availability can only be treated as a general guide and is updated once every working day. There are occasional chances that an order of the exact product may be placed minutes before yours. You will be notified as soon as possible if that happens and a full refund can be given if you do not wish to wait for the back-order.
Delivery charges are: $23 per 3kg satchel anywhere in Australia per an order placed.
Proof of Delivery
If you haven't received your order or require a proof of delivery after the standard lead time, please contact us.
Delivery Lead Time
We'll endeavour to dispatch your order within 1-2 working days from receipt of your payment. Delivery time frame will then be determined from Australia Post. It is generally 7-8 working days for metro areas and a few days more for rural or remote areas. Therefore a total of 8-10 working days should be allowed from payment receipt to delivery to your door.
For delivery to more remote or rural areas, please allow a further 1-2 working days.